Last updated: 28/09/2022
Digiplant takes your privacy very seriously and will not sell, rent, or lease your personal information to third parties. We will only use your personal information to respond to you (quotation, order, customer service) or to inform you (newsletter) and use anonymous information such as cookies for such purposes as improving the website or improving our marketing strategy.
We collect personal information from you only when you place an order or subscribe to the newsletter. For delivering your order, you will be asked to provide your name, phone number, country, e-mail address and delivery address.
1. Website & Analytics
When the Digiplant website is visited, technical data are anonymously collected such as the type of device, operating system, location, language, referring and exit pages, date and time spent on particular pages (or usage patterns) and any other data that is sent to us or received when accessing the website. We may also collect information regarding how customers use specific features or content (e.g., how frequently customers visit a particular page).
We use analytics services on our website, for instance Google Analytics and Kissmetrics. These services use tracking technologies like cookies and pixels to collect information about how visitors interact with the website. This information generally consists of technical data, such as described above. We use the information we get from these services to improve our online business processes, marketing activities and enhance the user’s experience.
2. Digital Advertising
We do not serve third-party advertisements to you while using our website. However, to best promote online the Products we might work with these third-party ad services: Google, Twitter, TikTok, Snapchat, Pinterest, Giphy, and Meta. Whenever you browse those website, their ad servers will compile certain information about your device, whether or not you interacted with our advertisements, and actions performed on subsequent visits to Digiplant.com. This information allows the ad network to deliver targeted ads and allows us to optimize our advertising campaigns for future visitors.
3. Sharing and Disclosure of Information
• Partnership – When Digiplant partners with a third-party website or ambassador, we work together to promote the Products in the best possible way. We do not and will not share our partner information with any third-party without their permission. During a collaboration for a marketing campaign, we may retrieve your information such as name and email address, shared by you with that website or ambassador in order for us to contact you about promotions, news or updates. This can typically happen if you fill out a form on a partner’s website or subscribe to a contest.
• Customer Testimonials – At times, we may post customer testimonials on our website, as shared on trusted third-parties website such as trustpilot.
From time to time we may change or update our Privacy Statement. We reserve the right to make changes or updates at any time.
You can see when this Privacy Statement was last updated by checking the date displayed at the top of this Privacy Statement. You can review this Privacy Statement periodically to stay informed about how Digiplant deals with your privacy.